How do I upload an image?

This guide provides step by step instructions on how to properly get a public URL for an image and add it to your signature template in the Signature Manager. Following these steps ensures your image will be visible to all email recipients.

Q1: Why can’t I just upload an image file directly from my computer?

The Signature Manager for Gmail requires images to be hosted online with a public, direct URL. This means the image must be accessible on the internet via a third party image storage provider, not just on your personal computer. This process uses Google Photos to host the image and generate the correct type of link.

Q2: What are the detailed steps to get the correct image URL?

This is a two-part process. First, you will upload the image to Google Photos to generate a public link. Second, you will use that link to find the direct URL needed for the Signature Manager.

Part A: Uploading to Google Photos and Creating a Share Link

• 1. Open a new browser tab and navigate to photos.google.com.
• 2. In the top right corner, click the Upload button and select the image you want to use from your computer.
• 3. Once the upload is complete, click on the image to view it.
• 4. In the top right corner of the screen, click the Share icon.
• 5. A new window will appear. At the bottom, click Create link.
• 6. If prompted again, click Create link to confirm.
• 7. Once the link is generated, click Copy link.

Part B: Finding the Direct Image URL

• 1. Open a new browser tab. Paste the link you just copied into the address bar and press Enter.
• 2. Your image will appear on the screen. Right-click directly on the image itself.
• 3. From the menu that appears, select Open image in new tab.
• 4. Navigate to this newly opened tab. The URL in the address bar is the direct link you need. It will typically start with https://lh3.googleusercontent.com/….
• 5. Click on the address bar to select the entire URL, then right-click and select Copy.

Q3: How do I add the image to the Signature Manager?

• 1. Open the Signature Manager application.
• 2. Navigate to the signature template you are editing or create a new one.
• 3. In the editor toolbar, click the Insert/edit image icon.
• 4. In the window that appears, find the field labeled Source.
• 5. Paste the direct image URL you copied in Part B, Step 5.
• 6. Click Save.

The image should now appear in your signature editor and will be visible in all new emails. You can resize and adjust the image within the editor as needed.

Q4: My image is not showing up in my emails. What could be wrong?

This usually happens for one of two reasons:

• You used the wrong link: You might have pasted the initial sharing link (e.g., a photos.app.goo.gl link) into the Signature Manager instead of the final direct URL. The correct URL is the one you get after selecting “Open image in new tab” and will not be a shortened link.

• Pasting Error: Ensure you copied the entire URL from the address bar without missing any characters. Repeat Part B and Part C of the steps to be certain.

How do I insert images?

Follow these steps:

• 1. Go to the Menu tab
• 2. Click ‘Insert’
• 3. Click ‘Image’
• 4. Enter a public URL of the image in PNG or JPG formats ie. https://signature.hiviewsolutions.com/assets/hs_logo.png
• 5. Click ‘Save’

Once you have inserted the public URL of the image, the editor should auto fill the width and height values but these can be changed if needed.

In order to get a public URL for your picture, follow the steps found on the video above.